Vision 20XX is Enghouse Interactive’s flagship event dedicated to exploring the future of customer service, AI, and contact centers. Taking place on October 16th in Cologne, the full-day program combines inspiring keynotes, product insights, and interactive discussions with industry leaders.

The agenda includes sessions on AI-driven customer experience, next-generation contact center solutions such as Voxtron, NTW, Competella SaaS, and CxEngage, as well as innovations in analytics, outbound engagement, and voice of the customer. Attendees will benefit from networking opportunities, an inspirational keynote, and a collaborative roundtable discussion.

The day concludes with a networking dinner at the Classic Harmonie Hotel, offering the perfect setting to connect with peers, partners, and Enghouse leadership.

Vision 20XX 2024 brought together industry leaders, innovators, and professionals for a day full of insights, networking, and inspiration. From thought-provoking keynotes to engaging discussions and meaningful connections, it was an unforgettable experience. Take a look at some of the moments we captured in Nuremberg last year:

• Starting at 10:00h with the meetings and greetings. 
  
  
• 11:00h Sessions opening 
  We will have sessions until 17:30h 
  
  
• From 18:30 until 21:00h Dinner 
  At the Classic Harmonie Hotel in Cologne.