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Presenter:
Peter Fedarb
Solutions Expert
Enghouse Interactive
webinar on Demand
Moving your contact center from a legacy PBX
Moving your contact center from a legacy PBX
Understanding all your Mitel, Avaya and NEC migration options
Understanding all your Mitel, Avaya and NEC migration options
With the recent news that Mitel has filed for Chapter 11 Bankruptcy, many organizations will need to evaluate how this impacts their voice strategy including for the contact center. This follows last year's announcement that NEC intends to exit the premises-based private branch exchange (PBX) business in all markets outside of Japan. This informative webinar-on-demand delves into the intricacies of moving your contact center from a legacy PBX to alternatives, including a UCaaS solution such as Microsoft Teams. We explore various migration options, best practices, and key considerations to ensure a seamless transition. Whether you’re a business leader, IT professional, or contact center manager, this webinar-on-demand provides valuable insights to help you make informed decisions..
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